I am sure many of you have heard the term Enterprise Mobility. Enterprise mobility is a hot topic; every time we turn around another company is in the news. “Going mobile” seems to be the mantra of modern day enterprises. According to Global Industry Analysts, the global market for enterprise mobility is expected to reach $218 billion by 2018. But it’s not just about the ‘Smartphones’ – ‘Enterprise Mobility’ encompass a range of wireless networks, handheld devices, social media and cloud-based solutions.
In the past, employees worked “9 to 5” at “the office” using “company-owned desktops”. New norms have rapidly replaced the old ones, thanks to a concept called ‘Enterprise Mobility’. Employees now work at any time and from any location. They often use personally owned mobile devices and communicate over home Wi-Fi networks. They store enterprise data on public cloud servers and synchronize the data between employer and employee-owned devices. Collaboration can now occur anywhere using social platforms such as Apple FaceTime, Google Chat and Microsoft Lync.
Mobility has been accepted as the most disruptive technology faced by enterprises today. If you look at the dictionary meaning of Mobility – it symbolizes Flexibility, Agility & Movement. Putting it in Business context – ‘Enterprise Mobility’ enables organizations (Employees, Partners, Clients, etc.) to fully leverage the power of Wireless technologies, Mobile applications and social media, especially those connected with cloud computing and offering mobile collaboration features. Mobile technologies today have untethered businesses from their fixed location, unlocked immense value, and unleashed solutions to further help businesses.
Enterprise mobility allows employees the flexibility to access enterprise data and systems from anywhere (complying with company security protocols). Employees can work on a project on one device, save the updated project to a cloud storage service, and later access the information on a different platform in another location. It enables to boost productivity and drive the overall performance within the organization. Employees tend to work more with increased flexibility, which is a boon to businesses. Enterprise mobility enables organizations to leverage contextual data and engage with their customers more effectively and establish a strong brand identity. Mobility offers huge opportunities & benefits for Enterprises – will cover it some other time in my upcoming posts!
Enterprise Mobility Management (EMM)
Enterprise mobility management (EMM) is the collective set of people, tools, technology, processes and policies focused on managing mobile devices, wireless networks, and other mobile computing services in a business context. The goal of EMM is to determine if and how available mobile IT should be integrated with work processes and objectives, and how to support workers when they are using these devices in the workplace.
- Mobile device management (MDM) — focuses on locking down mobile devices
- Mobile application management (MAM) — focuses on controlling which users can access which applications
- Mobile information management (MIM) — focuses on allowing only approved applications to access corporate data or transmit it
EMM is an evolving organizational trend that deals with the business, as well as technological context, of the increasing trend of mobile and handheld device usage in routine business operations.
Enterprise Mobility Solutions
Enterprise mobility is an unprecedented catalyst for the improvement of organizational processes, employee performance, customer service and many other key aspects of modern business. However, mobility also carries with it a number of innate challenges (Network Infrastructure, Information Security, Mobile Data access, App distribution, Integration with existing system, Skill shortages etc. – will cover all the Mobility challenges faced by Enterprises some other time in my upcoming posts) that must be weighed against the benefits, in order to achieve ROI and maintain a positive environment for workforce.
Increasingly sophisticated User requirements (Employees, customers and partners) are driving the Enterprise to implement a Mobility strategy that deliver an elegant, powerful and intuitive user experience – anytime, anywhere and on any device. More companies are embracing the BYOD model (Bring Your Own Device) – use of personal mobile devices to work from anywhere, anytime.
The explosive growth in mobility, social media and cloud computing presents the enterprise with enormous opportunities and challenges. IT organizations that fail to adapt to this new reality will lose their relevance in the era of pervasive mobility. As a result there is an increased demand for enterprise mobility solutions, which allows organizations to safely deploy different types of mobile devices across their company. There are plenty of IT firms that can provide innovative enterprise mobility solutions to match your business requirements.
Stay tuned to read more about ‘Enterprise Mobility’ – Benefits, Advantages and Challenges.